Agenda item

Troubled Families Programme

To receive an update on Prevention and Early Help; including the Troubled Families Programme



The Committee considered a report on Prevention and Early Help; including the Troubled Families Programme and the objectives for the final five months of the programme.


The Teams had continued to work positively with families supporting them to embed sustained changes, to help them to be equipped to adapt positively to challenging life experiences.


Even though the approach was now mainstreamed into the work, the Teams had continued to evidence the progress of the families to be able to claim the Payment by Results (PBR).


In order to maximise the income from the Programme, the Teams were expected to work with and turn around a minimum of 1480 families, with income being available at the identification and attachment phase as well as when sustained changes by the families could be evidenced.  The Teams had attached over the expected number of families, with 3000 families attached to the Programme.  ’Additional’ families would continue to be supported in the same way, in line with service transformation work, showing how the approach had been mainstreamed.


The last claims deadline for PBR had a cut-off date of 31 August 2019, to enable cases to be audited. At this point the Team had currently claimed for (78%) with a trajectory of claiming 100% by March 2020, which was the end of the programme.


In terms of Service Transformation, the Teams had continued to demonstrate the differences that had been made to not only how they worked, but also the use of data. Due to the developments, the policy and performance lead had been invited to showcase the systems and processes at several events in other parts of the country. This had been well received and these systems were not just used within Early Help, but also the wider Council.


A further accolade had been received from regional leads from the Ministry of Housing Communities and Local Government (MHCLG), visiting to see the work undertaken and the service transformation achieved.


The Teams had also passed the ‘spot check’ from the MHCLG, where they conducted an unplanned visit and drilled down on cases. 


The Troubled Families Programme had not only been part of the way in which the Teams had shaped the identification of and intervention with the most vulnerable families; but also enabled the Council to look at how work could be undertaken with partners in a different way to ensure support offered to these families was done so at the earliest opportunity. It had also been used to inform and improve the approach as well as the use of data. This was something the team would continue to develop, to be able to show the impact of the early help work across the borough.


It had now been confirmed by MHCLG that the Programme would continue for an extension of a further 12 months (until March 2021). However the Teams were waiting to hear what this would look like as there were some changes to the Programme.


There was some discussion about continuity for the service when this significant funding ceased and reassurance was given that North Tyneside had continued to invest in Early Help and funding also came from different grants.   


The Chair thanked Officers for the informative report and for attending the meeting.


It was agreed to


(1) note the progress of the work undertaken to deliver Prevention and Early Help and to achieve the Troubled Families programme outcomes. 


(2) that the Sub-Committee was satisfied as to the effectiveness of the approach and ability to demonstrate improved outcomes for families


(3) that the North Tyneside Vulnerable Families Outcomes Plan be circulated to all Members of the Sub-Committee. 


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