Agenda and minutes

Venue: Oxford Centre, West Farm Avenue, Longbenton, NE12 8LT

Contact: Democratic Services, (0191) 643 5320  Email: Democraticsupport@northtyneside.gov.uk

Items
No. Item

C&L12/22

Substitute Members

To be notified of the appointment of any Substitute Members

Minutes:

There were no substitute members reported.

 

C&L13/22

To Receive any Declarations of Interest and Notification of any Dispensations Granted

You are invited to declare any registerable and/or non-registerable interests in matters appearing on the agenda, and the nature of that interest.

 

You are also invited to disclose any dispensation in relation to any registerable and/or non-registerable interests that have been granted to you in respect of any matters appearing on the agenda.

 

Please complete the Declarations of Interests card available at the meeting and return it to the Democratic Services Officer before leaving the meeting.

Minutes:

C&L14/22

Minutes pdf icon PDF 92 KB

To confirm the minutes of the meeting held on 13 October 2022.

Minutes:

C&L15/22

Community Hubs in North Tyneside pdf icon PDF 73 KB

To provide an overview of proposals for a new North Tyneside Community Hubs Strategy.

 

Additional documents:

Minutes:

Consideration was given to a report and presentation by the Head of Sport, Leisure and Libraries, and the Customer Service and Digital Strategy Manager, who provided an overview of proposals for a new Community Hubs Strategy.

 

Cabinet agreed to the development of Community Hubs in May 2019 and again in February 2021 as part of the wider customer services programme. The idea of a hub was a one stop shop for the community offering not only advice and information but services and activities that met the need of locals.

 

The Authority had four Customer First buildings and two further large community centres across our borough.The pandemic had shifted the way people used these buildings and why they used them. The Authority needed to change and adapt to ensure these buildings were still relevant and still met local need.  In addition, in Our North Tyneside Plan, the Authority had made a commitment to be “value for money” and to ensure that the way it worked offered best value.

 

The presentation covered how the Authority got to where it was in the development of Community Hubs and why; the Authority’s vision of what a Community Hub should be; and what the Authority had done so far and what it planned to do next.

 

In terms of what Community Hubs could be, there would be six main physical access points across the Borough for connecting people with community assets and services (advice, information, and signposting); providing services; and coordinating and connecting with other ‘spoke’ hubs.

 

The intention was to support the ambitions of the ‘Our North Tyneside Plan’ by increasing individual economic prosperity, improving digital skills and access, increasing reading and literacy, increasing social networks/community activity, increasing participation within the local community, promoting community cohesion, and being visible and consistent.  The proposed Community Hubs were:

 

·       North Shields Customer First Centre

·       Whitley Bay Customer First Centre

·       Wallsend Customer First Centre

·       Killingworth Customer First Centre (White Swan Centre)

·       John Willie Sams Centre

·       Oxford Centre

 

The community hubs model and design principles were based on being Inclusive; A trusted, recognised offer, Adding social value, Strategically aligned, Value for money, and Collectively owned & produced.

 

In creating a new community hubs strategy some key changes to consider included a dedicated team focussed on that hub and its community, looking at where and how people worked, integrated welcome and help points, increased access to key services at all 6 sites, making every contact count, visible and connected, considering a specialism for each hub; and an enhanced digital offer.

 

In terms of the timetable for engagement on the new Community Hubs Strategy, this was taking place during October and November 2022 with Elected Members, Trade Union colleagues, Library and Customer First Centre (CFC) customer service teams, and Partners State of the Area Event (cost of Living).  Development of the Strategy would continue between November 2022 and March 2023 thereafter submitted to Cabinet for consideration and approval.  Beyond that, work with teams and partners would continue to create and implement  ...  view the full minutes text for item C&L15/22

C&L16/22

Date and Time of Next Meeting

6pm on Tuesday 17 January 2023.

Minutes:

6pm on Tuesday 17 January 2023.