Issue - meetings

To consider a summary of the key work areas of Healthwatch North Tyneside and the issues residents have raised.

Paul Jones, Director of Healthwatch North Tyneside, presented an update on the activities undertaken over the past six months highlighting the key themes to emerge from this work.

Particular reference was made to work carried by Healthwatch gathering carers views and experiences, Healtwatch’s annual survey of residents, development of the Living Well North Tyneside website, the support it had provided for delivery of the Equally Well Strategy and its implementation plan, a focus on the breast screening programme and general issues to emerge associated with increases in the cost of living.

The Chair welcomed the report and the valuable work of Healthwatch in reflecting the voice of users within the health and social care system. The Board noted the arrangements within Healthwatch to record and monitor the response of service providers to its reports and recommendations. It was suggested that service providers be invited to report to the Board on the action taken to respond to feedback from users.

Resolved that the report from Healthwatch North Tyneside be noted.

To consider a summary of the key work areas of Healthwatch North Tyneside and the issues residents have raised.